Effective Date: May 30, 2024

Welcome to MendiTherapy, located in Montreal, Quebec. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of personal information we collect from our site visitors and users, how we use it, and how we protect it.

1. Information We Collect

When you visit our website or use our services, we collect the following types of personal information only when you subscribe to a plan or make a purchase:
 

• Name: To personalize your experience and ensure proper service delivery.

•  Email Address: For communication purposes, including sending you updates, promotional materials, and appointment reminders.

• Billing Details: Including credit card information and billing address to process your payments securely.

• Telephone Number: To contact you regarding appointments, inquiries, and service updates.

2. How We Collect Information

We collect personal information in the following ways:
 

• Directly from You: When you subscribe to a plan, make a purchase, or fill out forms on our website.

• Automatically: Through cookies and similar technologies when you interact with our website (only through third-party services like Google Analytics).

3. Why We Collect Personal Information

We collect your personal information for the following purposes:
 

• Service Delivery: To schedule and manage your appointments and deliver our massage therapy services effectively.

•  Communication: To send you important updates, promotional offers, newsletters, and appointment reminders.

• Payment Processing: To process your transactions securely.

• Customer Support: To respond to your inquiries and provide you with the best possible customer service.

• Legal Compliance: To comply with applicable laws and regulations.

4. How We Store, Use, Share, and Disclose Your Information
 

• Storage: Your personal information is stored securely on servers hosted by Wix.com. Wix.com implements industry-standard security measures to protect your data.

• Use: We use your information to provide and improve our services, communicate with you, process payments, and comply with legal requirements.

• Sharing: We do not sell, trade, or otherwise transfer your personal information to outside parties, except to trusted third-party service providers (like payment processors) who assist us in operating our business, as long as those parties agree to keep this information confidential.

• Disclosure: We may disclose your information when required by law or to protect our rights, property, or safety, or that of others.

5. How We Communicate with Our Site Visitors

We may contact you via email for the following purposes:
 

• Marketing Campaigns: To inform you about special offers, promotions, and new services.

• Promotions: To provide you with information on discounts and deals.

• Updates: To send you updates about our services, changes to our policies, and other important information.

6. Tracking Tools

We do not use any tracking tools directly on our website, except for third-party services such as Google Analytics and other applications offered through the Wix App Market. These tools help us understand website traffic and usage patterns to improve our services.

7. Your Consent

By using our website and providing your personal information, you consent to our Privacy Policy.

8. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

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9. How can you withdraw your consent?

If you don’t want us to process your data anymore, please contact us at the address below.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Menditherapy
5057 wellington
Montreal, Quebec, H4G 1Y1.
Email:
Phone: 438.347.2883

Thank you for choosing MendiTherapy. We are committed to providing you with excellent service and protecting your privacy.